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Financial Center Manager - Franklin

Company Name:
Fifth Third Bank
GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally more than $55 million in core deposits and generating over $1.5 million in net profit. Ensure that the financialcenterprovidesthepublicwithbanking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and ateam of employee''s who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner.
ESSENTIAL DUTIES & RESPONSIBILITIES:
SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES & RESPONSIBILITIES
Sales/Goals Function
Lead the Sales function for the financial center, setting the example and tone for a strong sales environment.
Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products.
Oversee the complete consumer loan process.
Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to theappropriateloanofficerandmaintainingrelationship as appropriate.
Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company.
Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed.
Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met.
Manager/HR Function
Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities.
Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities.
Hold team responsible for the ability to interchange duties as necessary.
Hold overall responsibility for maintenance of the proper staffing levels according to the staffing model, with the day-to-day maintenance being held with the Customer Services Manager.
SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employeecareergrowth;developingtheappropriatetalent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
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MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
College degree or equivalent experience required. Four (4) or more years experience in a sales environment preferred; experience in financial industry a plus. Pass lending test requirements to achieveappropriate level oflendingauthority.Workinvolvescontact with the public, necessitating the ability to present a professional image. Position requires strong verbal and written communications skills. Position requires an in-depth knowledge ofretail policies andprocedures inordertoutilize goodjudgment in making sound decisions. Work involves extensive product knowledge for the level of selling and cross-selling performance expected with position. Position requires analytical skills.Position requires theabilitytoestablishself as a leader,to not only perform in a leadership role, but to also be recognized by others as a leader, among the banking center staff, region and business partners. Must be able to work in a team environment. Some travel required
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site ( ) provides the MU4Rquestionsandregistrationrequiredforemployment in this position.

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