Customer Service Representative
3.
6 Franklin, IN Franklin, IN Full-time Full-time $20 an hour $20 an hour 1 day ago 1 day ago 1 day ago $20.
00 per hour Schedule:
Monday-Friday from 8:
00AM-4:
30PM Medical, Dental, and vision benefits at a very low cost available on your 30th day of employment 401(k) with generous company match Upgraded PTO program Paid training Tuition reimbursement program available after 1 year of employment And so much more! Role Purpose:
Process orders and prepare correspondence to fulfill customer needs.
Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
Resolve product or service problems:
clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information.
Assist with order and product management.
Perform other duties as assigned.
Required Education and
Experience:
High School Diploma or Equivalent 0-12 months of system, data entry or reporting experience 0-12 months of warehouse experience, preferred Our Organization is an equal opportunity employer.
Brand:
DHL Address:
180 Bartram Parkway Franklin, IN - 46131 Property Description:
1986 - Franklin IN NCRC Property Number:
1986.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Franklin, IN Franklin, IN Full-time Full-time $20 an hour $20 an hour 1 day ago 1 day ago 1 day ago $20.
00 per hour Schedule:
Monday-Friday from 8:
00AM-4:
30PM Medical, Dental, and vision benefits at a very low cost available on your 30th day of employment 401(k) with generous company match Upgraded PTO program Paid training Tuition reimbursement program available after 1 year of employment And so much more! Role Purpose:
Process orders and prepare correspondence to fulfill customer needs.
Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
Resolve product or service problems:
clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information.
Assist with order and product management.
Perform other duties as assigned.
Required Education and
Experience:
High School Diploma or Equivalent 0-12 months of system, data entry or reporting experience 0-12 months of warehouse experience, preferred Our Organization is an equal opportunity employer.
Brand:
DHL Address:
180 Bartram Parkway Franklin, IN - 46131 Property Description:
1986 - Franklin IN NCRC Property Number:
1986.
Estimated Salary: $20 to $28 per hour based on qualifications.
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